At Opal Eventurer, we’re committed to delivering high-quality camping, hiking, and fishing gear to adventurers around the world. Please review our shipping policy before placing your order.
1. Shipping Locations
We offer worldwide shipping. No matter where you are, we’ll do our best to get your gear to you.
2. Shipping Method
All orders are shipped through trusted courier partners who support Cash on Delivery (COD). You will be required to make full payment in cash upon delivery.
3. Processing Time
Orders are typically processed within 1–3 business days after placement.
You will receive a confirmation once your order has been packed and dispatched.
4. Estimated Delivery Time
Delivery timelines vary based on your location:
Local/Regional Orders: 4–7 business days
International Orders: 7–14 business days (may vary due to customs or local carrier delays)
5. Shipping Fees
Shipping charges may apply depending on the destination and package weight. The total shipping cost will be shown at checkout before confirming your order.
6. Cash on Delivery Policy
We only accept Cash on Delivery for all orders. Please ensure someone is available at the delivery address with the full payment in cash at the time of delivery.
7. Delays and Exceptions
We are not responsible for delays caused by:
Incorrect or incomplete address details
Natural disasters or customs delays
Courier or logistics disruptions beyond our control
8. Tracking Orders
Once your order is dispatched, we will provide tracking details (if available) via email or SMS. You can use this information to monitor the delivery progress.
9. Failed Deliveries
If the delivery fails due to your unavailability or refusal to accept the package, the order will be canceled. Re-delivery will require a new order.
10. Contact Us
For shipping-related questions or concerns, contact our support team:
Email: [email protected]